What is Golden Pearl Cosmetics known for?
Golden Pearl Cosmetics is renowned for producing high-quality personal care products that cater to various skin and hair concerns, delivering long-lasting results.
Where are your products manufactured?
Our products are formulated and packaged in-house, at our manufacturing facility equipped with cutting-edge machinery for production in Lahore and Chichawatni, Pakistan.
How does Golden Pearl Cosmetics ensure product safety?
Our microbiological lab conducts rigorous tests in a controlled environment with HVAC systems and BSL2-standard cabins. Additionally, our QC lab employs state-of-the-art instruments to analyze both raw materials and finished products.
Are Golden Pearl Cosmetics’ products suitable for both men and women?
Yes, our product range is designed to empower both men and women in our society, offering a wide variety of personal care solutions.
How long does it take to deliver an order?
Our delivery time nationwide is 3-5 working days. Please make sure that the complete address and active mobile number are mentioned with the order to help the delivery on time (incomplete information may result in a delay or a returned order).
Do you offer any guarantees or warranties on your products?
We stand by the quality of our products. If you have any concerns or issues with the product, please contact our customer service team, and we will be happy to assist you.
How can I get in touch with Golden Pearl Cosmetics for further inquiries?
For any additional questions or inquiries, please reach out to our customer service team at +971 42 58 8883. We’re here to help!
How can I place an order on your website?
- To place an order follow these steps:
– Add your desired item(s) to cart
– Click “Proceed to Checkout”
– Enter Billing Details
– Click “Place Order”
How can I get to know the confirmation status of my order?
You will receive the confirmation and order shipment details via email on the provided ID. Also, kindly check the “Spam” folder or “Promotions” tab in your email, as sometimes the emails may get delivered in these sections.
What are the payment methods/options available?
We’re providing Cash on Delivery (COD) AND PayPal services right now.
Can I cancel my order?
Yes, you can request to cancel your order if it has not been dispatched from our warehouse. Please contact us at +971 42 58 8883 for further inquiries
Can I make changes to my order after placing it?
Once the order is placed and confirmation email is sent, it cannot be modified.
What are your delivery charges?
We charge AED 15.00 for nationwide orders.
How can I determine which Golden Pearl Cosmetics product is best suited for my specific skin or hair concern?
To find the most suitable product for your needs, we recommend visiting our website, where you can explore detailed product descriptions and usage recommendations. Additionally, you can reach out to our customer service team for personalized product recommendations based on your concerns.
How can I track the status of my order once it has been placed?
This response will be shared after confirming the procedure from Century Express.
What should I do if I have a concern or issue with a Golden Pearl Cosmetics product I’ve purchased?
If you encounter any issues or have concerns about a product, please contact our customer service team at +971 42 58 8883 promptly. We are dedicated to addressing customer inquiries and ensuring a positive experience with our products.
Are there any specific care instructions or usage tips for Golden Pearl Cosmetics products?
Detailed usage instructions and care recommendations for our products can often be found on the product packaging and our website. If you have specific questions about product application or usage, please feel free to reach out to our customer service team for guidance.